SKYLIST is a permission-based email service provider that works with leading corporations and organizations to help them communicate with their customers and members. Each customer 'database' is owned by our clients and is separate from other sites. SKYLIST does not own, rent, or sell any email addresses or other personal information.

We have a diverse customer base covering the entire spectrum of email services including interactive discussion forums, monthly newsletters, pay-to-subscribe stock market tips, website confirmations, and freebies and specials. We work with Fortune 500 corporations, 300,000-member organizations, and small mom-and-pop website entrepreneurs.

If you feel your privacy has been violated we want to know about it. We take this very seriously and have strict policies that we enforce with our system. We require all customers to retain documentation about the optin information for each user. We will help you.

If you are an Internet Service Provider or Mailbox Provider, please read our page for ISP's.

Acceptable Use Policy

Every SKYLIST client must sign our Acceptable Use Policy that sets the terms for use of the SKYLIST systems. Violation of the Acceptable Use Policy is cause for termination.

Every mailing must adhere to the following best practices:

• Only be sent to lists of opt-in (preferably double opt-in) recipients
• Immediately honor any removal or unsubscribe requests
• Include a non-Internet contact method such as a postal address or telephone number (except discussion lists)
• Provide source information on every recipient to be able to prove opt-in status
• State how the email addresses opted in and whether the message is a recurring mailing or a one-time notification

To prevent abuse of the system. the AUP also stipulates that all mail sent through the system must:

• Never confuse or mangle the Internet headers
• Never harass, threaten or cause distress, unwanted attention or discomfort to a person or entity.
• Not contain or transmit sexually explicit images or other content that is offensive.
• Not contain or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful content or content which is racially, ethnically or otherwise objectionable, or which infringes upon the rights of any third party.
• Not impersonate any person, including but not limited to, an official of SKYLIST or an information provider, or communicate under a false name or a name not entitled or authorized to use.
• Not violate (intentionally or unintentionally) any applicable local, state, national or international law, including but not limited to any regulations having the force of law.
• Not send one-time mailings to a list of members after which the membership is deleted and recreated later. The membership must be a permanent list to which new members subscribe or unsubscribe themselves. This list may be maintained in an external system.
  

Removal Instructions

Every message is required to have clear and working unsubscribe instructions at the top or bottom of the message. The message headers automatically contain the List-Unsubscribe header defined in RFC 2369.

List owners must respond to member requests for manual removal from the list with courtesy and timeliness. Even if the user request for removal is aggressive, unfriendly or otherwise rude, we nonetheless make every attempt to help the user get off the list.

To be removed from an existing opt-in list or be added to our global opt-out list, please contact support@skylist.com .

Reporting Abuse

To report an abuse of our system that you would like us to investigate, please forward a copy of the message you received to abuse@skylist.com